Oriented by Hope
When I worked at Starbucks, our goal was to serve every customer in the drive-thru within three minutes of when they placed their order. It didn’t matter how many venti soy, no-foam lattes they wanted.
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The Step-by-Step God
Patience is not one of my strengths. Impatience is. Or, I suppose I might more accurately say impatience is one of my weaknesses.
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